During the order
Order process, refunds, etc.
- How can I get a refund?
- How do I give clear instructions for my order?
- My order is late. What should I do?
- What if the seller doesn't reply?
- What I received wasn't what I expected. What can I do?
- What are the different statuses for an order?
- How does a dispute work?
- In the event of a revision, how is the new delivery time calculated?
- How does ComeUp Direct work for buyers?
- How does the insurance work?
- Buyer order process: Late
- Buyer order process: Revision request refused
- Buyer order process: The delivery
- Buyer order process: Order in progress
- Buyer order process: Revision request
- Buyer order process: cancellation request
- Buyer order process: The dispute