How do I give clear instructions for my order?

On ComeUp, every step of the order process is clearly defined from the start through delivery and even potential revisions. All you need to do is let yourself be guided.

Once you’ve paid for your order, your payment is held in a secure escrow account. The seller will only be paid once the order is fully completed and approved by you. At this point, you’ll reach the first step in the order process: "Order waiting for confirmation".

⚠️ This step is crucial!

This is where you provide the seller with all the essential instructions needed to complete your order. In other words, it’s where you share your project brief. You have 48 hours to communicate with the seller and send them as many relevant details as necessary.

📌 Examples:

✅ Voice-over order → Share the script, specify the tone, pacing, intonation, etc.

✅ Website creation → Provide text, images, required features, and any other key information.

✅ Community management service → Share details about your brand, and goals, and give the seller access to your social media accounts if needed.

😍 If the seller has everything they need, they can start working on your order.

🚨 However, if essential information is missing and the seller can’t begin, the order will be automatically canceled after 48 hours.