In the event of a revision, how is the new delivery time calculated?
On ComeUp, the delivery time for an order starts when the seller accepts the order and ends when they deliver the work.
When a revision is requested and accepted, the delivery time is extended by the order’s original delivery timeframe.
⚠ Note: An order can never exceed 5 months between payment and completion.
📌 How is this timeframe calculated?
Let’s look at an example:
- An order is placed with a 2-day delivery time delay.
- An added option extends the delivery time by 1 day.
- The total initial delivery time is 3 days.
➡ If a revision is requested, the order is extended by an additional 3 days.
🕒 When does the new delivery time start?
The extra time only begins once the seller accepts the revision and the order status returns to "In progress."
Example:
- Saturday: The buyer requests a revision.
- Monday: The seller accepts the revision.
- The 3-day extension starts from Monday.
- The new delivery date will be Thursday.