In the event of a revision, how is the new delivery time calculated?

On ComeUp, the delivery time for an order starts when the seller accepts the order and ends when they deliver the work.

When a revision is requested and accepted, the delivery time is extended by the order’s original delivery timeframe.

Note: An order can never exceed 5 months between payment and completion.

📌 How is this timeframe calculated?

Let’s look at an example:

  • An order is placed with a 2-day delivery time delay.
  • An added option extends the delivery time by 1 day.
  • The total initial delivery time is 3 days.

If a revision is requested, the order is extended by an additional 3 days.

🕒 When does the new delivery time start?

The extra time only begins once the seller accepts the revision and the order status returns to "In progress."

Example:

  • Saturday: The buyer requests a revision.
  • Monday: The seller accepts the revision.
  • The 3-day extension starts from Monday.
  • The new delivery date will be Thursday.