My order is late. What should I do?

The delivery time agreed upon when the order was accepted has now passed, and we understand how frustrating that can be. We’re sorry you haven’t received your order on time.

📌 What happens now?

• Your seller has been automatically notified of the delay and is expected to complete your order as soon as possible.
• We recommend reaching out to them to ask for an update and a new estimated delivery time.
• If the seller needs any additional details from you, try to respond quickly to avoid further delays.

😟 If the situation doesn’t improve...

If no solution is possible and the delay becomes an issue for you, please note:

You have the right to cancel the order without the seller’s approval. You’ll receive a full refund. You can do this directly from your order status page.

💡 Tip: Before canceling, we still recommend messaging the seller to see if a quick resolution is possible.