How do refunds work?

When an order is canceled, the refund is immediately initiated by the platform using the same payment method you used for the purchase.

⭐️ ComeUp never keeps your money once the cancellation is confirmed.

Case 1: Payment via PayPal

✔ The refund will usually appear in your PayPal account almost instantly.

Case 2: Payment by credit/debit card

✔ The refund request is sent immediately to our payment provider.

✔ However, the time it takes to appear in your account depends on your bank.

• In general, allow 2 to 5 business days minimum.
• Weekends and public holidays are not included in this timeframe.

Example:

If your order is canceled on a Friday, and your bank is closed on Saturday, Sunday, and Monday, the refund may show up between the following Tuesday and Friday.