Where is my invoice ?

When you purchase a service, you will automatically receive a receipt that serves as proof of payment. However, it is not the final document.

The final billing document is only made available once the order has been completed and its status has been changed accordingly. You will find it in ‘Purchases’ > ‘Invoices’. You can find it here. 

It contains at least two pages. It can be either an order receipt or an invoice, depending on whether your seller operates under a registered company or not. Whatever the case, you can use it in your own accounting as proof of purchase.

Should an order not reach the completed stage, and you were given a refund, you will not receive an invoice, but you will receive a refund slip.