How do levels work?

On ComeUp, you can register as a buyer, but to sell, you must unlock different seller levels. This system ensures the reliability and quality of sellers on the platform. To begin, go to My Seller Account in your account settings and complete the required steps to unlock your Seller Level.

🟢 Seller Level

This level allows you to start selling on ComeUp.

To unlock it, you need to complete three steps:

  1. Verify your email address

    Click the link in the email you received when signing up. Didn’t get it? Check your spam or “Promotions” tab, or request a new link from your account.

  2. Complete your public seller profile

    Upload a profile picture (preferably of yourself) and write a short description of your activity

    (e.g., “I’ve been a web developer for 3 years...”)

  3. Verify your identity with ComeUp

    This info is used to generate your invoices or receipts.

  • If you’re an individual: provide a valid ID (passport, driver’s license, etc.)
  • If you’re a business: follow the steps in the dedicated form

📌 Verification may take up to 24 hours (excluding Sundays and public holidays).

If there’s an issue, you’ll receive an email explaining what needs to be corrected (e.g., an unreadable or incomplete document).

⭐ Verified Seller Level

This level gives you more visibility and reassures clients.

To unlock it, you must:

  • Have completed at least 10 orders
  • Be subscribed to ComeUp Plus Premium (even during the free trial)

    Have a valid profile picture:

    • If you’re an individual: a clear, recognizable photo of yourself, alone
    • If you’re a business: you can choose any visual (logo, image, etc.)

🔍 Validation is done manually by the ComeUp team once all conditions are met.

🔁 Temporary level loss

Certain changes to your account may cause a temporary loss of your seller level. Such as updating your profile picture, contact info, and email address or if your subscription expires.

In this case, you’ll simply need to re-complete the validation process. Once approved again, you’ll regain all the benefits of your level.