Why have my earnings not reached my bank account?

Once your withdrawal has been processed through Hyperwallet, the transfer to your bank account can take up to 10 business days, depending on your bank’s processing times.

🕒 What to do first?

No need to worry, in most cases, the funds are still in transit. We recommend waiting 10 full business days from the moment your withdrawal was approved from Hyperwallet.

🏦 What if I still haven’t received anything after 10 days?

1. Contact your bank to check if there are any issues or delays on their end.

   If your bank sees no problem, wait a few extra days:

• If the transfer fails, the funds will automatically be returned to your Hyperwallet account.
• A €10 processing fee will be deducted by Hyperwallet if a transfer is returned. This fee is not charged by ComeUp.

🎯 Rest assured: your money remains safe at all times and will be returned to your Hyperwallet account if needed.

Still need help? Don’t hesitate to reach out to our support team.