Why am I getting an "Invalid format" error when entering my IBAN?
The “Invalid format” error usually appears for one of two reasons:
-
Incorrect country selected
The country you selected when adding your withdrawal method doesn’t match the country where your bank account is based.
👉 Make sure to select the exact country listed on your bank details (RIB), not just your country of residence.
-
Incorrect IBAN format
You entered your IBAN with spaces or special characters.
👉 Your IBAN must be entered without any spaces or symbols.
✅ Correct example:
FR7630006000011234567890189