What is Error 104?
When trying to log in to Hyperwallet, you may encounter error 104. This message usually indicates a temporary block on your access
🔍 Possible causes
- You entered an incorrect password too many times, which temporarily locked your account
Your IP address was restricted by Hyperwallet for security reasons
(especially if you're connecting from a public or suspicious network)
✅ What to do?
- Wait a few hours before trying to log in again
- If you're connected via a public network (like a café or public Wi-Fi), switch to a private and secure internet connection (such as your home Wi-Fi)
📬 If the issue persists
- Visit this website to find your IP address: 👉 https://whatismyipaddress.com
- Send your IP address to Hyperwallet support using their contact form: 👉 https://pay.hyperwallet.com/hw2web/consumer/page/contact.xhtml
The Hyperwallet team will review the situation and unlock your access if needed.