How do I change, cancel or receive a refund for a ComeUp Plus plan?
You can upgrade, downgrade, cancel, or stop the auto-renewal of your ComeUp Plus plan at any time directly from your account.
🔼 Upgrading to a higher plan
To upgrade (e.g. from Standard to Premium):
- Go to the ComeUp Plus page
- Click “Change plan” and select the new plan you want
- Complete the payment
- âś… The new plan will be activated immediately
💡 Good to know: If you had time remaining on your previous plan, it will be automatically deducted from the price of the new one. You won’t lose any money.
đź”˝ Downgrading to a lower plan
To downgrade (e.g. from Premium to Standard):
- Go to the ComeUp Plus page
- Click “Change plan” and select the lower plan
- Finalize the payment to confirm the new subscription
âś… The new plan will be active immediately, and any remaining time from your previous plan will be taken into account.
❌ Canceling your ComeUp Plus plan
To cancel and return to the free plan:
- Go to the ComeUp Plus page
- Click “Change plan” and select the free plan
⏳ Auto-renewal will be immediately stopped, but you’ll keep the benefits of your current plan until the end of the current billing cycle.
📅 Example: Premium plan activated on April 5 Cancellation on April 20 ➡️ You will remain on Premium until May 5
❌ No partial refunds are issued in this case.
đź’¸ Refund policy for ComeUp Plus
Once a paid plan is activated, no refunds (even partial) are possible, including in the following cases:
- Early cancellation
- Account suspension or deletion
- Not using the features of the plan