Which elements are not allowed in the texts and images for my services and profile

On ComeUp, you can personalize your profile, services, options, and portfolio using text, images, a profile picture, and even a video.

However, some content is strictly prohibited to ensure clear, fair, and platform-compliant communication.

đź“ť In your service or profile text

You’re free to describe your work in your listings as long as the information is accurate and verifiable.

The following elements are not allowed:

  • ❌ Mentioning seller statistics (e.g., satisfaction rate, number of successful orders, average rating…). These figures change constantly and may become misleading.

âś… However, you may include stable metrics, such as:

  • “Over 100 orders completed”
  • “More than 50 happy buyers”
  • “80+ positive reviews on ComeUp”
  • ❌ Mentioning temporary badges like “Top Service” or “Verified Seller”. These statuses can be revoked and shouldn’t be listed as permanent.
  • ❌ Adding any external contact details. Including email addresses, phone numbers, personal websites, social media links, Discord/WhatsApp usernames, etc.

🖼️ In your images, profile picture, portfolio, or videos

All visuals you upload must follow the same rules as your text: they must be authentic, relevant to your services, and not misleading.

Here’s what you must not include:

  • ❌ A profile photo that does not represent you (if using a personal photo)
  • ❌ The “Verified Seller” or “Top Service” badge in any image or video, in any format or color
  • ❌ Seller statistics (same as for text)
  • ❌ External contact information, even subtly placed within a visual or video
  • ❌ Misleading visuals like fake rankings, badges, medals, or trophies that suggest an official endorsement or rating system