Which elements are not allowed in the texts and images for my services and profile

On ComeUp, you can personalize your profile, services, options, and portfolio using text, images, a profile picture, and even a video.

However, some content is strictly prohibited to ensure clear, fair, and platform-compliant communication.

📝 In your service or profile text

You’re free to describe your work in your listings as long as the information is accurate and verifiable.

The following elements are not allowed:

  • ❌ Mentioning seller statistics (e.g., satisfaction rate, number of successful orders, average rating…). These figures change constantly and may become misleading.

âś… However, you may include stable metrics, such as:

  • “Over 100 orders completed”
  • “More than 50 happy buyers”
  • “80+ positive reviews on ComeUp”
  • ❌ Mentioning temporary badges like “Top Service” or “Verified Seller”. These statuses can be revoked and shouldn’t be listed as permanent.
  • ❌ Adding any external contact details. Including email addresses, phone numbers, personal websites, social media links, Discord/WhatsApp usernames, etc.

🖼️ In your images, profile picture, portfolio, or videos

All visuals you upload must follow the same rules as your text: they must be authentic, relevant to your services, and not misleading.

Here’s what you must not include:

  • ❌ A profile photo that does not represent you (if using a personal photo)
  • ❌ The “Verified Seller” or “Top Service” badge in any image or video, in any format or color
  • ❌ Seller statistics (same as for text)
  • ❌ External contact information, even subtly placed within a visual or video
  • ❌ Misleading visuals like fake rankings, badges, medals, or trophies that suggest an official endorsement or rating system